Shipping Policy

Effective Date: March 17, 2026

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Welcome to Seller Captain. This Shipping Policy explains how our services are delivered and processed. As Seller Captain primarily provides digital services and ecommerce solutions, no physical products are generally shipped unless explicitly mentioned.

1. Nature of Services

Seller Captain provides digital and professional services including ecommerce consulting, marketplace management, product listing optimization, SEO services, advertising management, website development, and business growth solutions.

Most of our services are delivered digitally through email, online meetings, project dashboards, or other communication channels.

2. Service Delivery Timeline

Service delivery timelines may vary depending on the type and complexity of the project. Estimated delivery schedules are communicated to clients before project commencement.

• Consultation Services: 24–48 Hours
• Marketplace Setup: 2–7 Business Days
• Website Development: 5–15 Business Days
• SEO & Marketing Services: Ongoing as per agreement
• Custom Projects: Based on project scope and requirements

3. Digital Delivery

Deliverables such as reports, designs, login credentials, project files, and other digital assets are shared securely via email, cloud storage, or project management platforms.

4. Physical Shipping

Seller Captain generally does not ship physical products. In cases where physical documents or promotional materials are required, shipping charges and delivery timelines will be communicated separately.

5. Delays in Delivery

Service delivery may be delayed due to incomplete information, client approvals, third-party platform restrictions, technical issues, or unforeseen circumstances beyond our control.

6. Incorrect Information

Clients are responsible for providing accurate contact information and project requirements. Seller Captain shall not be responsible for delays caused by incorrect or incomplete information provided by the client.

7. Changes to Shipping Policy

Seller Captain reserves the right to update or modify this Shipping Policy at any time without prior notice. Updated versions will be published on this page with a revised effective date.

8. Contact Information

By using our website and services, you acknowledge that you have read, understood, and agreed to this Shipping Policy.